Shipping policy

Elani's Naturals Shipping Policy

1. General Information:

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order using the original method of payment.

2. Location:

We ship domestically. If you can't find your location on our shipping list, please contact us.

3. Shipping Costs:

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

4. Shipping Time:

• Domestic Orders: Most orders will be delivered within 5-7 business days.

5. Shipping Restrictions:

Due to regulatory restrictions, we are unable to ship to certain countries. Please check our restricted countries list or contact us for more information.

6. Tracking:

Once your order has shipped, we will send you a shipping confirmation email, which will include your tracking number. You can use this number to track your order's journey.

7. Damaged Items in Transport:

If there is any damage to the packaging on delivery, contact us immediately at sales@elanisnaturals.com.

8. Questions:

If you have any questions about the delivery and shipment or your order, please contact us at sales@elanisnaturals.com.

9. Returns:

Please refer to our Return Policy for information about returning products.